Microsoft Certified IT Professional (MCITP) Consumer Support Technician |
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The MCITP Consumer Support Technician certification is ideal for highlighting your expertise in the Windows Vista operating system and applications installed on Microsoft Vista.
You will learn how to:
- Install and support Microsoft Windows Vista
- Secure Windows Vista deployments
- Troubleshoot Vista OS and hardware
- Troubleshoot networking and security issues
- Optimise Vista and application performance
- Install and configure applications on Windows Vista
With the Microsoft Certified IT Professional (MCITP) - Consumer Support Technician Package, you will take the following courses:
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- Installing Windows Vista on a New Computer
- Upgrading and Migrating to Windows Vista
- Configuring Windows Vista Post-Installation System Settings
- Maintaining and Optimising Microsoft Windows Vista
- Fundamentals of the Windows Vista Startup Process
- Fundamentals of Microsoft Windows Vista File Systems
- Fundamentals of Windows Vista TCP/IP Connectivity
- Fundamentals of Windows Vista Client-Side Network Services
- Fundamentals of Windows Vista Security
- Configuring and Troubleshooting Windows Vista Networking
- Configuring and Troubleshooting Windows Vista Security
- Configuring and Troubleshooting Windows Internet Explorer 7
- Fundamentals of Windows Vista Printing, Scanning, and Faxing
- Configuring Windows Vista Productivity Applications
- Configuring and Troubleshooting Windows Vista Media Center and Applications
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- Supporting 2007 Microsoft Office System Applications in Windows Vista
- Methods of Troubleshooting Windows Vista
- Troubleshooting Computers Running Windows Vista
- Troubleshooting Devices on Computers Running Windows Vista
- Troubleshooting User Accounts and Privileges on Computers Running Windows Vista
- Advanced Troubleshooting with Windows Sysinternals Tools
- Fundamentals of Microsoft Windows Imaging Format and ImageX
- Fundamentals of Microsoft Windows Pre-installation Environment (PE)
- Deploying Windows Vista Desktop Images
- Migrating User Data to Windows Vista Using the User State Migration Tool (USMT)
- Creating and Deploying Application Packages on Computers Running Windows Vista
- Troubleshooting Applications on Windows Vista in an Enterprise Environment
- Troubleshooting Enterprise Support Issues in Windows Vista
- Troubleshooting the Transfer or Migration of User Files and Settings to Windows Vista
- Installing, Configuring, and Troubleshooting Client Applications in Windows Vista
- Troubleshooting Networking Problems in Windows Vista
- Fundamentals of Windows Vista Security Attacks
- Protecting Against and Removing Malicious Software on Windows Vista
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